We ship Mondays to Fridays. After you order we usually ship within 24-48 hours.

Due to a new warehouse set-up and many received orders it may take a couple of days longer to ship than usual. Thanks for your patience!

Within Germany shipping takes about 2-3 days with DHL. To Austria it takes about 3-4 days and to the rest of Europe about 4-5 days.

Exact shipping times depend on where you live. It might take longer. Not sure where your package is? You'll receive an automatic message with your tracking number, once the package is on the way. Use this at your local DHL site to find the exact whereabouts of your order.

We use DHL GoGreen for all orders. It's reliable. You get a tracking number. And it's climate neutral!

Germany free for all orders.

Austria 3 euros per order. Free for orders over 50 euros.

Europe 5 euros per order. Free for orders over 80 euros.

Return shipping costs are not reimbursed.

Follow the steps below for the smoothest return experience:

1) Mark on the packing list what you want to return. Add the list to the return package. 2) Please re-use the original box. Include all the original packaging material. We will re-use them! 3) Ship to the below address.

Finitex

Dr.-Raber-Straße 4

19230 Hagenow

Germany

Return shipping costs are not reimbursed.

There are three main reasons for this. First of all we only sell directly to consumers. We don't do wholesale. This automatically makes us about 20% cheaper than brands that do run wholesale programs, because we don't need a wholesale mark-up.

Secondly we buy directly from our partner-factory in Bangladesh. We produce ethically and transparently. However it remains a fact that wages are much lower in Bangladesh than in for example Turkey or Portugal. This results in a lower buying price for us.

Lastly we produce basic, simple styles. We don't design expensive and complicated prints. We don't use luxury packaging or accessoires. We keep things simple and prices low.

We produce with the help of the Colombus agency in Bangladesh. They are vertically integrated and very well organized factory. Bangladesh has a bad reputation. However our partner-factory is definitely one of the good ones.

Sometimes we are criticized for producing in Bangladesh. Bangladesh is unfortunately a very very poor country. Our partner-factory provides safe working conditions and stable income to over 5.000 people. Imagine the positive effect this has on people’s lives, in one of the poorest countries of the world. It is a good thing, to not long away from the inequalities in our world, but rather do what little we can to give the poorest people in the world a slightly better chance.